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TeamSTEPPS Train the Trainer Course - August 2025

  • Overview
  • Faculty
Add to Calendar TeamSTEPPS Train the Trainer Course - August 2025 8/18/2025 7:00:00 AM 8/18/2025 4:00:00 PM America/New_York For More Details: https://wellspan.cloud-cme.com/course/courseoverview?EID=16782 Description: The TeamSTEPPS Essentials highlight key principles and concepts of TeamSTEPPS. This course focuses on specific tools for end-user needs and application. The Essentials course is excellent for first-time TeamSTEPPS learners interested in improving teamwork and communication, as well as those with previous TeamSTEPPS training looking to refresh their skills. Individuals attending this course will lear... WellSpan Gettysburg Hospital false MM/DD/YYYY


Overview
The TeamSTEPPS Essentials highlight key principles and concepts of TeamSTEPPS. This course focuses on specific tools for end-user needs and application. The Essentials course is excellent for first-time TeamSTEPPS learners interested in improving teamwork and communication, as well as those with previous TeamSTEPPS training looking to refresh their skills. Individuals attending this course will learn how to teach and implement the tools within their own teams and work areas.

Objectives
At the conclusion of this presentation, the participant should be able to:

  1. Identify common communication and teamwork related challenges in healthcare
  2. Discuss core TeamSTEPPS tools and how they can help to overcome communication and teamwork related challenges
  3. Describe the use of TeamSTEPPS tools in practical scenarios and simulations
  4. Describe how the tools can be effectively implemented in the health care setting

Credits
AMA PRA Category 1 Credits™ (8.00 hours), Non-Physician Attendance (8.00 hours)

Date & Location
Monday, August 18, 2025, 7:00 AM - 4:00 PM, WellSpan Gettysburg Hospital, Gettysburg, PA

Accreditation

Accreditation Statement: WellSpan Health is accredited by the Pennsylvania Medical Society to provide continuing medical education for physicians. 

Credit Designation: WellSpan Health designates this Live Activity activity for a maximum of 8.00 AMA PRA Category 1 Credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

All faculty participating in continuing medical education programs sponsored by WellSpan Health are expected to disclosure to the program audience whether they do or do not have any real or apparent conflict(s) of interest or other relationships related to the content of their presentation(s).


Target Audience
Specialties - Hospitalist



Mitigation of Relevant Financial Relationships


WellSpan Health CME adheres to the ACCME’s Standards for Integrity and Independence in Accredited Continuing Education. Any individuals in a position to control the content of a CE activity, including faculty, planners, reviewers or others are required to disclose all relevant financial relationships with ineligible entities (commercial interests). All relevant conflicts of interest have been mitigated prior to the commencement of the activity.

Member Information
Role in activity
Nature of Relationship(s) / Name of Ineligible Company(s)
Paul F Dende, DO, FACP
Chief Medical Officer
Wellspan Gettysburg Hospital
Gettysburg, PA
Activity Director/Committee
Nothing to disclose
Jodi Fisher, MSN
RN
WellSpan Gettysburg Hospital
Biglerville, PA
Committee Member
Nothing to disclose
Stacey Gorman, MHA
Director
WellSpan Health
Gettysburg, PA
Committee Member
Nothing to disclose
Tara A Harshbarger, BSN
Nurse Manager
Wellspan Health
Gardners, PA
Committee Member
Nothing to disclose
Ashley N Hudson, RN
Professional Development Practictioner
wellspan
New Oxford, PA
Committee Member
Nothing to disclose
Angela L Johnston, MBA
VP/CNO Patient Services
WellSpan Gettysburg Hospital
Gettysburg, PA
Committee Member
Nothing to disclose
Angela Keys, MBA, RRT-ACCS, RPFT, AE-C
Director
WellSpan Gettysburg Hospital
Littlestown, PA
Committee Member
Nothing to disclose
Kimberly COLLEGE Shank, MSN
Director Clinical Development
WellSpan Health Gettysburg Hospital
Dillsburg, PA
Committee Member
Nothing to disclose
Jill Keller-Reyka, MSN
Wellspan Summit
Smithsburg , MD
Faculty, Presenter/Committee
Nothing to disclose
Jennifer Lang, MSN, CPPS
Patient Safety Officer
WellSpan Health
Hanover, PA
Faculty, Presenter/Committee
Nothing to disclose

Monday, August 18, 2025

TeamSTEPPS Train the Trainer Course - August 2025

Applying TS Exercise
7:15AM - 8:30AM
Jennifer Lang, MSN, CPPS
Jill Keller-Reyka, MSN


  • Welcome & Introduction
  • Module 1:Landing on the Hudson video, the “why” (patient safety data, patient story) and evidence that TS works.
  • TeamSTEPPS review


Objectives:
  1. Describe the impact of errors and poor team-based care.
  2. Describe the TeamSTEPPS framework.
  3. State the outcomes of the TeamSTEPPS.
Lego Round 1
8:30AM - 8:55AM
Jennifer Lang, MSN, CPPS
Jill Keller-Reyka, MSN


  • Simulation Activity # 1
  • Applying TS Exercise


Objectives:
  1. Describe the impact of errors and poor team-based care.
  2. Describe the TeamSTEPPS framework.
  3. State the outcomes of the TeamSTEPPS.
Applying TS Exercise
9:00AM - 10:05AM
Jennifer Lang, MSN, CPPS
Jill Keller-Reyka, MSN


  • Module 2: Communication: effective communication, SBAR, closed loop communication, handoffs


Objectives:
  1. Describe how communication affects team processes and outcomes.
  2. Define effective communication.
  3. Identify communication challenges.
  4. Identify TeamSTEPPS tools and strategies that can improve a team’s communication.
Module 3: Leading Teams: Team structure basics, types of leaders, effective leadership, briefs, huddles, debriefs
10:05AM - 11:05AM
Jennifer Lang, MSN, CPPS
Jill Keller-Reyka, MSN


Objectives:
  1. Define a “team” and the components and composition of a multi-team system.
  2. Identify different types of team leaders.
  3. Describe the tools for leading teams, including briefs, huddles and debriefs.
  4. Apply the tools for leading teams to specific clinical scenarios.
Lego Round 2
11:05AM - 11:20AM
Jennifer Lang, MSN, CPPS
Jill Keller-Reyka, MSN


  • Simulation Activity #2
  • Applying TS Exercise


Objectives:
  1. Define a “team” and the components and composition of a multi-team system.
  2. Identify different types of team leaders.
  3. Describe the tools for leading teams, including briefs, huddles and debriefs.
  4. Apply the tools for leading teams to specific clinical scenarios.
Module 4: Mutual Support: Feedback, advocacy and assertion, two-challenge rule, CUS, DESC Script, Psych safety, just culture, conflict management strategies
11:50AM - 12:55PM
Jennifer Lang, MSN, CPPS
Jill Keller-Reyka, MSN


Objectives:
  1. Describe how mutual support affects team processes and outcomes.
  2. Discuss specific strategies to foster mutual support (e.g., task assistance, feedback)
  3. Identify specific tools to facilitate mutual support.
  4. Describe conflict resolution strategies.
Applying TS exercise
12:55PM - 1:15PM
Jennifer Lang, MSN, CPPS
Jill Keller-Reyka, MSN


  • Barriers Exercise: Table exercises and wrap up on barriers


Objectives:
  1. Describe how mutual support affects team processes and outcomes.
  2. Discuss specific strategies to foster mutual support (e.g., task assistance, feedback)
  3. Identify specific tools to facilitate mutual support.
  4. Describe conflict resolution strategies.
Module 5: Situation Monitoring: situation awareness and a shared mental model, cross-monitoring and STAR, STEP
1:20PM - 2:05PM
Jennifer Lang, MSN, CPPS
Jill Keller-Reyka, MSN


Applying TS Exercise

Objectives:
  1. Understand how situation monitoring affects team processes and outcomes.
  2. Explain situation awareness and identify approaches to maximize it.
  3. Define a shared mental model and how it is cultivated within a team.
  4. List components of STEP and other mnemonic tools.
Simulation Activity #3
2:05PM - 2:15PM
Jennifer Lang, MSN, CPPS
Jill Keller-Reyka, MSN


Objectives:
  1. Understand how situation monitoring affects team processes and outcomes.
  2. Explain situation awareness and identify approaches to maximize it.
  3. Define a shared mental model and how it is cultivated within a team.
  4. List components of STEP and other mnemonic tools.
TeamSTEPPS Training Approaches
2:20PM - 3:45PM
Jennifer Lang, MSN, CPPS
Jill Keller-Reyka, MSN


  • TeamSTEPPS Training Approaches: How to teach approaches to TS training
  • Intro to HCD Working time in teams: Design criteria canvas, “around the world” to see others implementation strategy worksheet


Objectives:
  1. Discuss the approach to TS training.
  2. Explain HCD and how to tailor TeamSTEPPS to the specific needs of a healthcare setting.
  3. Describe the TeamSTEPPS framework.
  4. State the outcomes of the TeamSTEPPS.

Wrap Up & Debrief: End with positive thing/favorite part of their day
3:45PM - 4:00PM
Jennifer Lang, MSN, CPPS
Jill Keller-Reyka, MSN


Wrap Up & Debrief: End with positive thing/favorite part of their day

WellSpan Health Office of Continuing Medical Education
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